Fees

The information contained in these tables summarises key product features and and should be read in conjunction with the terms and conditions.

On-X Go Fees

On Application
Card issue fee	£9.99 including On-X Go Xtra Card purchase, postage and packaging FREE to upgrade from the On-X Go Card to the verified On-X Go Plus Card product £9.99 to upgrade from the On-X Go Plus Card to the verified On-X Go Xtra Card product
Limits	Minimum load amount £10.00 Maximum load amount £300.00 Maximum card balance £650.00 Maximum ATM withdrawal £150.00
Usage restrictions	For full details please refer to section 5 of the Terms & Conditions

Ongoing Features
Transaction Fees	£0.20p per purchase transaction in the UK 2.75% of the transaction value per purchase transaction outside the UK
Cash withdrawal Fees	£2.00 per ATM withdrawal in the UK (+ any ATM network charges) 2.75% of the transaction value for ATM withdrawals outside the UK (+ any ATM network charges)
Balance Enquiry	£0.10 per minute to balance enquiry line (0871 231 3554)
Top-up fees and limits	£0.50 for Top-ups online using a debit card 3% of the transaction value for Top-ups online using a credit card £0.50 for Top-ups by standing order from your bank account £0.50 for Top-ups at the Post Office £0.50 for Top-ups using Payzone Maximum value for a single Top-up £300
Other Fees	£5.00 Administration charge for requesting a full statement history by post up to £50.00 Investigation fee following confirmation of submission of false declaration or a disputed transaction £1.95 for requesting a replacement PIN using the IVR service (calls cost £0.06 per minute) £10.00 Transaction revocation fee
Replacement card fees	£6.99 per card to replace a lost, stolen, or expired card

Closure
Cancellation or Redemption	£5.00 Refund fee (cancellation of card & return of funds) You must have more than £5 remaining on the card to redeem the balance
Expiry	Card valid for 1 year from product purchase (valid for up to 3 years once your details have been verified and you upgrade to the On-X Go Plus or On-X Go Xtra Card)

On-X Go Plus Fees

On Application
Card issue fee	£5.99 including On-X Go Card purchase, postage and packaging FREE to upgrade from the On-X Go Card to the verified On-X Go Plus Card product £9.99 to upgrade from the On-X Go Plus Card to the verified On-X Go Xtra Card product
Limits	Minimum load amount £10.00 Maximum load amount £300.00 Maximum card balance £1650.00 Maximum ATM withdrawal £250.00
Usage restrictions	For full details please refer to section 5 of the Terms & Conditions

Ongoing Features
Transaction Fees	£0.20 per purchase transaction in the UK 2.75% of the transaction value per purchase transaction outside the UK
Cash withdrawal Fees	£2.00 per ATM withdrawal in the UK (+ any ATM network charges) 2.75% of the transaction value for ATM withdrawals outside the UK (+ any ATM network charges)
Balance Enquiry	£0.10 per minute to the balance enquiry line (0871 231 3554)
Top-up fees and limits	£0.50 for Top-ups online using a debit card 3% of the transaction value for Top-ups online using a credit card £0.50 for Top-ups by standing order from your bank account £0.50 for Top-ups at the Post Office £0.50 for Top-ups using Payzone Maximum value for a single Top-up £300
Other fees	£5.00 Administration charge for requesting a full statement history by post up to £50.00 Investigation fee following confirmation of submission of false declaration or a disputed transaction £1.95 for requesting a replacement PIN using the IVR service (calls cost £0.06 per minute) £10.00 Transaction revocation fee
Replacement card fees	£6.99 per card to replace a lost, stolen, or expired card

Closure
Cancellation or Redemption	£5.00 Refund fee (cancellation of card & return of funds) You must have more than £5 remaining on the card to redeem the balance
Expiry	Card valid for 1 year from product purchase (valid for up to 3 years once your details have been verified and you upgrade to the On-X Go Plus or On-X Go Xtra card)

On-X Go Xtra Fees

On Application
Card issue fee	£9.99 including On-X Go Xtra Card purchase, postage and packaging
Limits	Minimum load amount £10.00 Maximum load amount £300.00 Maximum card balance £3000.00 Maximum ATM withdrawal £250.00
Usage restrictions	For full details please refer to section 4 of the Terms & Conditions

Ongoing Features
Transaction Fees	£0.20 per purchase transaction in the UK 2.75% of the transaction value per purchase transaction outside the UK
Cash withdrawal Fees	£2.00 per ATM withdrawal in the UK (+ any ATM network charges) 2.75% of the transaction value for ATM withdrawals outside the UK (+ any ATM network charges)
Balance Enquiry	£0.10 per minute to the balance enquiry line (0871 231 3554)
Top-up fees and limits	£0.50 for Top-ups online using a debit card 3% of the transaction value for Top-ups online using a credit card £0.50 for Top-ups by standing order from your bank account £0.50 for Top-ups at the Post Office £0.50 for Top-ups using Payzone Maximum value for a single Top-up £300
Other fees	£5.00 Administration charge for requesting a full statement history by post up to £50.00 Investigation fee following confirmation of submission of false declaration or a disputed transaction £1.95 for requesting a replacement PIN using the IVR service (calls cost £0.06 per minute) £10.00 Transaction revocation fee
Replacement card fees	£6.99 per card to replace a lost, stolen, or expired card

Closure
Cancellation or Redemption	£5.00 Refund fee (cancellation of card & return of funds) You must have more than £5 remaining on the card to redeem the balance
Expiry	Card valid for 3 years

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MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International. The On-X MasterCard Prepaid Card is issued by Newcastle Building Society ("NBS") pursuant to licence by MasterCard International. NBS is authorised & regulated by the Financial Services Authority as an issuer of e-money (registration no. 156058).